It took me ages to track down why my old 16 bit programs had stopped working.......and why my firewall had an effect I don't know.
It could be a Windows update as you suggest,or it just may be the result of a different program.It was just a thought.
I do know that Norton installs itself to all aspects of your pc.....maybe removing it has broken the link from the program to the printer.
Try opening the printers section in Control Panel and deleting the printer.Restart Windows and it should detect and reinstall the drivers for the printer...if it doesn't it suggests a problem with the drivers.
Have you tried updating you printer drivers?
Perhaps a reinstall of the program might help.
The thing I did to track down my problem was to use System Restore to take the computer back stage by stage until the problem went away.....then look at what had changed between then and the problem occurring.
It may be that Windows updates have made the program not fully functional.
Does it run under normal XP,or do you run it under Compatibility mode?
If not under Compatibility mode try it......right click the shortcut to the program,select Properties and then the Compatibility tab....try more than just Windows 3.1 mode though if it doesn't work with that one.I have one game that was designed for '98 but will only run on my XPpro pc under NT4 mode!
One other trick is to save whatever document or page from the progam you want into My Documents or a dedicated folder,and and print from there directly with Windows.Or copy and paste the text into Notepad or Word and print from there.
Not a solution I know....but might do as a workaround.
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