Having refurbished a PC for another user, and in so doing removed all reference to the previous owner in particular the Internet detail[ISP's and user-name/password. This was done via- uninstalling the software. clearing the files Reg-edit to clear the values Removing the dial up Creating a new dial up/ISP/user name/ password Ensuring the Email client is set to the new ISP/user.
The Web is accessed POK we can surf access the mail account via the ISP home page etc.
When however we get to access mail via the E-mail client One elusive file keeps coming up to block access the the mail account. A warning comes up advising that the wrong user name/password is being use for **** the old ISP It should not be there at all. A search reveals no stray files. A reg-edit shows up nothing. A removal and reinstall of the dial-up has no affect. Where is the next place to look? I any suggestion chaps.
JRThe previous user used Outlook Express I set it up for Mozilla browser and Thunderbird E-mail client.
Skidzy Good idea which I will investigate - it is an old time machine which in earlier posts we discussed here the removal the of the built in Supanet ISP to which it appeared to be locked. This has been achieved. The mystery file actually refers to trying to connect to ukonline- which was also on the machine. The current setup is for Tiscali.
Going for a reset to factory settings If that was done what would go? Hopefully not the O/S this may be impossible to replace- I do not suppose full disks exist only a recovery- though I do not know that for sure
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