tbird1 09:03 18 Nov 2009

please, please, can someone explain why I have got a returned email that has been blocked by Spamhaus. The message I get is; 554 Refused.Your IP address is listed in the RBL at I have looked on their site, but I can't find the answer and there is no contact section. many thanks in anticipation

  natdoor 10:17 18 Nov 2009

I cannot offer any explicit help but suggest that you use the Spamhaus website to explore the reason for your e-mail being blocked and their advice on what to do about it click here.

  wiz-king 09:05 21 Nov 2009

First check your PC is not sending spam.
Run a scan with your security software and check with malwarebytes download and run the free version from click here.
Once you are satisfied your PC is clean then notify your ISP and get them to get on to spamhaus to get your address removed from the list. Spamhaus don't deal with individuals only with ISPs.

Remember it may not have been your PC that got the address blocked. If you have a dynamic IP address (most people do) then it may have been a previous user.

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