Hi My wife has bought a Sony NWZ-B142 2gb mp3 player. There is no disc with this player and the only requirement is Windows Media 11. The problem I have is that the computer recognizes the mp3 player with the usual ping sound but Window Media doesn't. I have been into device manager and done a update on the MP3 player,but no better.
When I have Windows Media open and the files are already to sync to the MP3 player; the sync button at the bottom is still greyed out and up the top it says connect your device. Anyway to remedy this problem please.