sky picture freezing

  bandy65 08:51 28 May 2006

can you advise why my sky picture on my pace sky plus box breaks up into green and is constantly freezing on all channels.Ihave two boxes from the same dish, the upstairs box is a thompson box and it is not happening on that one. please help!!!!!

  ICF 09:21 28 May 2006

Is your signal strength and quality good?
Have you tried switching the box's round?

  BRYNIT 09:38 28 May 2006

It could be the LNB or the box or the cable or connection at the back of the box sometimes gets pulled if the TV is moved when cleaning.

As you have two sky boxes you will have a duel LNB, try the down stairs box upstairs, if you don't have any problems you know the box is OK.

If box is OK

Check the down stairs wire/connection. click here on how to redo the F connector, also follow the cable all the way to the disk if possible, to check if you have any breaks in the cable. Some people put the cable under the carpet to reach the TV this can cause problems.

The last thing it could be is the LNB, as it is a duel LNB one section could have failed and requires changing.

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