A friend in the USA recently bought a Sanyo DRW-1000 VHS-to-DVD recorder. It's a couple of years old and she's having no success with it. The unit does work and the recorded DVD will play back through the unit itself but not on any other DVD player, freestanding or PC. She's already tried various types and brands of disk.
It does finalise the disk (or certainly goes through the routine of doing it) as if it's being prepared for regular DVD players. I looked through the instruction manual to see if there were any alternative file formats which might somehow have been accidentally selected - again without success.
Failing any suggestions on the above, what could I get to use on her PC and how complicated would it be to set up and burn DVDs that way - she's a bright 83 but it needs to be straightforward and reliable - I'd get her started.
BRYNIT - I can't recall if we did what you've asked but we tried recording several disks, even minus and plus varieties each time going through the correct procedure and cross-checking one another. Every one would have to have had a similar fault if it were the finalising process although it's possible that is failing...... I'll have to email my friend to ask her if she can find the menu you've mentioned.... Can't do it myself until January when we're due to get back there.
ams - yours sounds just like our problem - not looking good from what you've said....