Thanks David, I've no idea how hert phone is set up, from what you say, it sounds as if you suspect that it is her external memory that's being reffered to.
That surprises me as I wasn't aware that the SD card space was used for anything apart from storage! Have to admit, I'm a bit hopeless with phones, my S3 sometimes confounds me but then, it don't take much to do that. lol
I'll pass on your wisdom!
Hope you're well and fit for the rigours of the comming silly season!