There is a general piece of advice - that is
'Don't use the software the comes with a camera, let Windows do it all.
This is very sound, as you have discovered such software is very limited in what it can do, and will file images in some esoteric location not easily found by other applications.
So unload that software.
Windows will find the camera in 'My Computer' as
Then you can direct the the images to where ever you wish-usually My Documents/My Pictures.
Then your alternative software will find them