I have the PAC code - this is in fact what has caused the problem! We weren't that bothered about keeping the number, but the CPW staff advised it was a better idea.
I wrote to CPW O2 yesterday to confirm in writing that we no longer wanted to be with them, and for their acknowledgement. They advised the PAC code and said it had been sent in a text to the phone. If the PAC is not used, then our contract WILL continue!
If they had told us this in the first place, we would not have kept the number, and just cancelled. Yet another way to bamboozle customers!
Will pop into Orange and get a SIM Card - take it from there.
If you are on a contract like everything else you have to inform them that you are leaving them by giving them one months notice and you can only do that when your contract is up. If you signed up for a year and a half contract you cannot leave until that is up. I was with Virgin and went to Asda's, phoned Virgin up they gave me the code and I informed Asda's and got the same phone number. Mind you I only had a pay monthly sim card with Virgin so had no bother moving after giving them notice.