Only old Virginmedia e-mails on 3 Galaxy S5 ?

  DJ-Garry 08:30 27 Apr 2014
Locked

Hi guys :)

I've just upgraded to a new Galaxy S5 from my network 3. I had an S2 before, and it ran and loaded up all my pop3 emails via Virginmedia with no problems at all. The S5 seems to say it's updating and loading emails ok, but it's not getting ones any newer that from about 10th Jan 2014. All attempts to manually update don't seem to work.

Anyone have any ideas as to why this may be and what I can do to fix it please?

Thanks, Garry.

  DJ-Garry 09:15 27 Apr 2014

Thanks Jock1e :)

The e-mails do not actually transfer and download to the phone, they stay on the VM server and are viewable via the Android app. When accessing them on my laptop I use the VM website's own online e-mail page, not an e-mail client such as Outlook.

This does mean that ALL my old e-mails are still on their servers, which is great for me to access old ones when I want to, but it's the newest ones I can't seem to view on my phone.

Anyone else any ideas please?

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