This is driving me crazy. The Nokia mentioned in the title is an old phone that I would like to pass on to a friend. Fine so far. It is locked to o2, so I contacted them asking for the unlock codes.
Five day's later, an email with two codes arrived, along with the key presses required to input them.
Code one...didn't work. Code two didn't work either, so thinking they had sent me the wrong codes I emailed them again asking for assistance.
This afternoon they emailed me the same codes which do not work.
Is this a case of taking to someone on a market stall to unlock? I'm still with 02 and see no reason to leave them, but the customer service when it comes to things like this appears to be sorely lacking.
Thanks, but that's what I've been doing :)) were it says "CODE" in your link it means enter the valid code for the phone. o2 have supplied me with 2 but neither works. They say the phone is unlocked, but if that was the case I wouldn't see the o2 welcome screen on boot up (which I do)
I'm going to try it with my friends VM sim in it at the weekend....He is going to have the phone anyway, I was concerned that if he started using it without it being unlocked, I would get billed for his data usage.
Since I use an iPhone now, I don't want 2 bills for data. since o2 have stated that its unlocked, I have recourse if they try to charge me for his data usage!
The phone may well be unlocked but it is still branded to O2. There is another set of procedures that you can do, for free, fairly easily to get rid of the branding and set the phone to a standard 5800. Just Google for Nokia 5800 Debranding and you will get plenty of hits. I debranded my 5800 from Orange to standard and the added benefit is that it frees the phone up for the firmware to be more easily updated. I have updated the firmware to 60 and there are significant improvements gained by doing this.
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