3)If you want to upgrade the firmware just click start then wait. If your having storage problems such as the "file cannot be created" error messafe or not all songs are being played/displayed/stored propperly tick format data area. (p.s make sure you backup data already on the player as all files on it will be erased at after clicking start)
4) Click 'Start' and wait until it finishes. This method should sort out most of your players problems its a good idea 2 do this roughly once a month.
5) Details of all this are in the readme document which is on the napa CD!! If the above doesnt sort your problem try formatting it with windows according to the napas guide instructions.
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