Lost iTunes store

  davecooper 18:41 26 Jul 2010

Since (I think) I downloaded an iTunes update a few days ago, I cannot connect to the iTunes store. My internet connection is fine but I just get an 'unable to establish a connection' message. Any ideas? The download may have nothing to do with it, it is just a bit of a coincidence.

  Forum Editor 19:09 26 Jul 2010

I also downloaded the update a few days ago, but have not experienced any problems with accessing the store.

If the store servers are experiencing particularly heavy loads it's theoretically possible you may get the 'unable to establish...' error message, but normally things run pretty well. We're talking about some seriously heavy duty servers as far as iTunes is concerned, they should be more than capable of handling the traffic.

  davecooper 21:28 26 Jul 2010

Just to clarify the error message, it is "unable to connect to the iTunes store, check your internet connection and retry" The internet connection is fine. I have also checked that the firewall exceptions is ticked for iTunes. Are there any more settings that could be wrong?

  Kevscar1 08:13 27 Jul 2010

don't know if this is your problem but I've had that mesage with other sites. Clearing cookies normally puts it right.

  ^wave^ 10:07 27 Jul 2010

from another post
click here

  davecooper 14:21 27 Jul 2010

Seems to be plenty of fixes out there so I will try each one and see how it goes. As they say "other music download sites are also available"

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  john bunyan 16:30 30 Jul 2010

Looks like spam.
I have had no problems with iTunes since the recent update (W7, 64 bit and iPod Touch and Classic)

  mole44 04:55 01 Aug 2010

did you download from the update button that poped up or direct from there site.I found downloading from itunes site (I`m on Vista 64)was better less problems,well for me anyway.I have no idea why but that`s the way it seems to be.

  dasli 15:40 03 Aug 2010

Very useful

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