I've just arrived in France and I've arranged with Orange a phone package to use abroad but ever since I've arrived in France, my phone just says 'limited services' or 'service unavailable'. Is this a common thing?
I need to get this sorted ASAP as I need to use my phone whilst I'm away!! Please help!
It's not data. I'm not sure if it's a roaming the lady I spoke with didn't mention it. My phone is a toco light samsung phone. Not sure about model number.
The deal was that I paid £10 more ontop of my contract which allows me to use my phone abroad. She also mentioned that I would have 1000 free minutes but I didn't want any other services like internet etc.
I asked her to do this because I asked if I could freeze my contract for a year because I'm abroad but she said no and offered me this instead.
It seems that she may have offered you a deal to get data abroad. I contact Orange to permit roaming for calls and it doesn't cost apart from the often quite dear calls themselves. Have you read this Orange help