A daughter living in Hertfordshire with existing teresrial aerial tuned to Hemel Hempstead - reported the her new Sony 'Freeview'TV could only find 6 stations. BBC1 BBC2 BBC3 BBC News CBBC ITV So I went over at the week end for a look see- whilst there I also set up her Sony PVR It too could only find the same six. The EPG listed only those six - no others at all
The Freeview checker lists all channels for that Post code. So it looks like she may have to get the Aeriel man in- unless others of you can confirm this situation for this area
Also double check the aerial lead and connectors. I had a join in a lead that meant my aerial lead was not properly connected to the roof aerial - mended it and got high rating with no booster. I did my own aerial installation - cost only the aerial itself, about £30 (at 72 quite happy to be at roof gable apex!!)
I'm in a poor area for digital reception, so I had to have a decent digital aerial fitted to replace the old one, which was probably new with the house in '68. Then I could get all the channels available, there's still nuthin' on though...