X9 Internet Hosting.

  babybell 15:37 01 Feb 2006
Locked

I signed up for an internet hosting package with this company and on the website it says i would receive my account details in 1 to 12 hours of signing up, but i didn't. I contacted them through and heard nothing, i then wrote a strongly worded email and had a reply saying:

Hello and thanks for your email.

We have had to put new accounts on hold while we made some urgent necessary
changes to our network. The system should have emailed you when you signed
up and it would appear it didn't. Sorry about this. We do offer a full
refund guarantee and unless you are asking for this, I believe service will
be available in the next few hours.

Many thanks

Sandra Meyer
X9 Support

It is now another 12 hours after this email and i have still heard nothing, i have sent them another 2 emails with no reply, and i have tried there phone number only to get a very strange sounding answer machine message, in which a chap says "your through to our printing and internet division" although he seems to forget that it's their internet division as he sounds like he forgets. Listen 4 yourselfs, don't worry, they wont answer, believe me!. It's been 2 days and still nothing, what ahould i do. Their web address is click here

  babybell 15:39 01 Feb 2006

0845 25 707 20

This thread is now locked and can not be replied to.

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