When I worked in banking, time and again, when the computer or the software didn't work, the enterprise collapsed, and the bank pulled the plug
When I moved into my own business one of my major suppliers decided to employ consultants to write a new software system that would update ordering and purchasing, saving thousands. It didn't work. 6 months later, the firm was bust, with 250 jobs down the pan
A great friend who ran a car dealership/petrol station got into exactly the same situation when he tried to amalgamate three computer systems into one "super job" He spent the next ten years (voluntarily) paying off creditors, rather than just declaring himself bankrupt and walking away
On this occasion I defer to the Forum Editor who has no doubt spent most of his working life watching just this sort of thing happen
The only guys who ever make money are the lawyers and the administrators. (Got many friends among them too, I'm afraid)
It's not surprising. The company I work for use them for their vehicle glass and in the last 12 months their service and invoicing has become diabolical. We had already started using a different supplier so shouldn’t notice too much disruption. It’s a shame for the staff but someone’s misfortune is another’s fortune. The glass replacement industry is huge so I hope the ones that are left can cope with the increase in work.