There's two websites which have customer support but some of the pages aren't working properly because the drop-down menus make it impossible to proceed to the following pages. One is Bupa and the other is Samsung. Neither is easy to contact by email to get a response (go figure).
I don't have a problem with the BUPA site and I don't have a difficulty with Samsung but it may help to state which site that it is. The contact page on BUPA's site had a feedback form and the accessibility page gives tip for viewing the webpage.
I installed Samsung Kies thought it was that, and after I followed its installation path I was not happy about it (might just be me) so I uninstalled it with revo uninstaller and it found that after the programme did a self uninstal there were still 3,800 files left in the directory, lot of ticking of boxes to do.
Just found out that adobe flash player had done an automatic update to adobe 11, at the same time that my problems started, I have unistalled 11 and reinstalled the earlier or previous adobe10 as well as re-inabling adobe shockwave object and everthing operating OK again.
This thread is now locked and can not be replied to.