which ISP?`

  harps1h 17:59 03 Jun 2007
Locked

where do i go from here? after my documented troubles earlier in the year click here
i have been watching my speed on an 8mb connection fall to a laughable 0.11/0.25mb download speed, if it weren't for the fact i am paying out for a premium service. so i have given them until 6pm 4/5/2007 to sort it out or i will ask for a MAC. but where do i go from here to get an isp with an inclusive call package. at this moment option 3 from bt is a contender. has anyone any thoughts on the matter?

i throw the floor open to comments

harpur

  Totally-braindead 19:23 03 Jun 2007

I've already taken the plunge and in the process of leaving Tiscali, I've got my MAC code and am away to try PlusNet £14.99 for an upto 8 mb service with 8mb per month and on top of the 8mb you can use the connection as much as you like between midnight and 8 in the morning.
I'm expecting the move or or about the 6th but its a free month(trial offer) so if it turns out its rubbish I'll just get a MAC code off them and try elsewhere, at least their call centres actually are based in the UK.

I would go with Sky Broadband as I left Tiscali in Jan07 and been with sky Max 16mb service at £10 a month with free calls I do a adsl test daily at different times constantly running over 13mb at anytime and uploads 3mb Personally this is the best provider outhere at the moment.

  Alf58 21:03 05 Jun 2007

BT Technical help is absolute rubbish. They have a formulaic response to each problem but are incapable of any intelligent,original thought. When on the phone to them there is a language issue since they are based in India.

  harps1h 22:10 05 Jun 2007

funny you say that Alf; i was on with BT last wednesday sorting out a problem about outgoing mail from her computer and i got a guy with the broadest N ire. accent you could get. not only was he polite, but extremely knowledgeable and polite and solved the problem form his end within 5 mins

  Alf58 22:34 05 Jun 2007

Well I guess you have to speak as you find. Maybe email problems are dealt with by a different set of people to those who deal with broadband connection issues which was the source of my problem.

  harps1h 00:33 06 Jun 2007

it's quite possible or maybe it is luck of the draw on this occassion

  harps1h 09:41 06 Jun 2007

has anyone heard or used this company as i came across it today for the first time

click here

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