Where to buy Acer Travelmate

  Christopher Lewis 11:24 29 Oct 2006

I'm thinking of buying an Acer Travelmate 2428.
The price is much the same from Laptops Direct, Shop Acer, or eBuyer.
I have two concerns - Dead Pixels and the reported poor Acer repair/customer service. Laptops Direct and Shop Acer offer a pre-delivery check for an additional £40. Is this worth the money?


  Diodorus Siculus 12:07 29 Oct 2006

I've not seen a laptop with dead pixels for years and I do see a lot of laptops so I'd not worry about that.

How much are you spending on the laptop? They seem to be around £400 so if you think another 10% is worth it, then go ahead - personally I don't see the point.

Many people here use eBuyer with good results.

  spuds 13:22 29 Oct 2006

Why spend £40 extra, when you can take up any issues via consumer laws and the retailer direct!.

  bfoc 22:32 29 Oct 2006

Been involved in the purchasing of four Acers and none had any dead pixels and none had a pre-delivery inspection.

Of course dead pixels may still be possible, however as Spuds says there are protections. So, under the Distance Selling Regulations you could return an item within 7 working days, even if the failed pixels fell within the 'accepted tolerances'.

A PDF guide to these regulations for businesses is available at click here

  Christopher Lewis 09:49 30 Oct 2006

Thanks all - that's what I hoped to get, some up-to-date comments from recent customers. I've just ordered from eBuyer, and am keeping my fingers crossed.

  Christopher Lewis 11:31 11 Nov 2006

Machine arrived, no problems encountered so far. Another success for the forums!

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