WHAT is the matter with EVESHAM ????

  AngeTheHippy 17:40 16 Nov 2007
Locked

They jus do NOT answer the phone those tech support guys! I've been sat here since 08:57 this morning, and apart from 2 pees and my lunch,(not necessarily in that order), I've been waiting for them to answer the phone. Just holding, with that damn recording, we are very busy (or words to that effect) then asks if we want to leave feedback on their website...Oh yes, I really do wanna leave feed back.

Rant over then, anyone know why they are sooo slooow ?? Do Evesham still have a presence on PCA?

AngeTheHippy
xx

  Forum Editor 17:42 16 Nov 2007

I'm afraid not.

  AngeTheHippy 17:49 16 Nov 2007

WHY am I not surprised.....? 8-D

A

xx

  Pamy 18:08 16 Nov 2007

I thought Evesham were no more?

  Lettervanman 19:17 16 Nov 2007

Pamy,

Not as we knew it! would seem to be the correct reply.

  Stuartli 19:35 16 Nov 2007

Still has a website and detailing festive season opening times...:-)

click here=

  AngeTheHippy 20:19 16 Nov 2007

if they carry on treating their customers in this way they WILL lose custom! However good a name they might have had in the past, people soon get hacked off if they cannot rely on support when needed. Their support number is an 0870 jobby - I still use the same number I've had from the start, an 0800 no, so I feel VERY sorry for the poor baggers who have to wait holding for the 0870 number! Will cost a fortune!!

A

xx

  100andthirty 20:26 16 Nov 2007

worst case for me with the 0870 number is a 10 min wait in queue and usually shorter.

tried to save money with a "say not to 0870" alternative geographic number and queued for ages.

  AngeTheHippy 21:07 16 Nov 2007

the 0800 number I use I've had from the beginning. It was given in the support pack from Evesham - I didn't get it from sayno etc...

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