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7. What is the Fair Usage Policy on Option 3 Unlimited?
BT Total Broadband's Fair Usage Policy is designed to make sure that the very few excessive users on the Option 3 Unlimited product do not use their service at the detriment of other customers.
BT will monitor network performance and may restrict the amount of bandwidth available to very heavy users during peak time to ensure that the majority of the customer base has a good customer experience. There will be no restriction imposed outside of these peak times.
If you don't use Peer-to-Peer or file sharing software or if you don't download very large files continuously at peak times, then it is very unlikely you will be affected by this policy.