I've purchased a HP laptop TX1210us which suddenly stopped working yesterday,after barely one year and few month of use without notice. No longer boots up. Turns on the lights, but the screen stays deep black ... Impossible to express in few words the great loss of unsaved data and the damage this is causing to my work, so I'm gonna give the link I've found while I was searching for help: click here for more details. I Hope this info will be useful for those who looks for a laptop but still didn't made their decisions.
I must say that these"factory defects" must take a long time to show up, because my HP has lasted 3 years so far, which is about three times as long as the twice as expensive Toshiba which died on me last month!
Any product whatever it is can suffer problems. OK, these things shouldn't happen but they do. If your laptop has suffered a failure, that is as you say well known and well documented I would say you have every chance to make a succesful claim under the sale of goods act. I know that's not what you are asking but others may well be in a similar situation. Remember that technically if you do this (and I certainly would going on the facts you provide ! and I have done so succesfully on 3 electronic items in the last year, one 5.5 year old... but that's another story) that your claim is against the retailer, not the manufacturer, although in many cases if you contact them and go about it the right way they will back down and resolve the issue directly.
Established for you self is the exact nature of the 'failure' It lights up you say But no Screen- so it could be a screen lamp failure or an inverter or ribbon cable connector - ie the machine its elfis functioning but no display. Whilst the screen is dark - can you see any feint imagining? Try a few simple tests to try to establish what could be wrong rather than trash a perfectly respectable company.