In an other topic I have been helping a friend with a computer that seems to have a fault - which has been returned to vendor and the machine returned with seemingly a continuing issie- and this gas been happening over a period of 3 years - before he turned to me.
The machine machine runs normally in all aspect except when composing an E mail it simply shuts down.
Searching various forums it seems it is a known problem with a batch of this particular model Acer Aspire 7736 Z
If this proves to be accurate - what recourse is there now after 3 years.
I seem to recall a similar issue where it was established that in consumer law the vendor is responsible for items for longer than the noramal warranty period .
Six years seems to ring a bell.
Any thoughts please?