uncreative zero x-fi

  bert52a 15:02 08 Jan 2011

I recently bought an X-fi 2 creative Zen mp3 player.
There were no negative comments about it but a few enthusiastic reviews on amazon and on this basis was fairly confident it would be a good buy.
Now it's driving me round the twist
the touch screen is slow and unresponsive and generally inaccurate.Locating files is really tedious and adjusting the volume is very hit and miss.
I bought it from Argos who say they have a policy of no refund on goods with a memory.
Does this mean that I have no rights as far as the machine being unfit for purpose e.g. a touch screen that's ineffective.
I don't understand how a renowned company like Creative Zen dare to market a piece of junk like one of the original digital cameras ten years ago.

  100andthirty 17:25 08 Jan 2011

there are plenty of negative comments about this on Amazon.

however if it's in anyway "not as described", you should take it back and be prepared to say how it's not as described. As an alternative you could visit the Creative website and update its firmware which as been reported by some to improve the screen reponsiveness. However, it's not a capacitive screen and it does need a more firm action to work the touch screen than, say, an Ipod Touch

  bert52a 14:28 14 Jan 2011

thanks for the advice.
I demonstrated my problem with the player and they accepted it and have given me credit instead.

thanks 100andthirty

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