unable to print in ie8

  beautiful 11:16 12 Feb 2014

The direct link on a web page that enabled me to print direct has now stopped and will not print. I am still able to print using the "print" command on the toolbar. For example, when asking for a print of my bank statement, I was able to click on the link on the webpage and this would then oofer me which printer to use and then print. Now this link just does nothing. Can anyone help me correct this error. I am using Window Explorer IE8 and XP

  spuds 11:30 12 Feb 2014

You are not using Barclays Bank, because if you are, then you might have problems with Chrome and Firefox (which Barclays do not support). Internet Explorer seems to work using certain versions of IE, but can have occasional problems. Barclays are aware of this.

Does the link 'grey' out when trying to use the print facility?.

  matt2000 22:34 15 Feb 2014

Try another browser temporeraly. Can you use print on the same page. Try using another page in IE. Is it the page or IE

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