In the paper today it claims that there is a EU law that gives buyers a two year warranty - not the usual one years one. A test case found Tesco backing down over a TV for which no parts could be obtained within this period. Anyone have further info?
It was included in the EU Sales and Guarantees Directive, but in reality we have far better consumer protection in the UK, and you can claim for faulty goods for up to six years after the date of purchase, depending on the circumstances.
The point I was making is that you don't have to concern yourself with the terms of a manufacturer's warranty - your contract is with the supplier, which in most (but not all) cases is not the maker, at least in the field of consumer electronics it isn't. Your protection under current consumer law is better than that which is afforded by a manufacturer's warranty in any case.
Legislators have long recognised the problems associated with consumers having to deal with manufacturers who may be many miles away, or even in another country, when they tend to buy locally which is one of the reasons so much onus falls on the seller. When you sell something you assume responsibility for its suitability for purpose, and your customer knows where to come when things go wrong.
FE: Thanks for your comments. However, have you ever tried and been successful in enforcing this.
For example, many motor cars have only a 1 year warranty, even though they may cost many thousands of pounds. My expensive BMW car came new with a 1 year full, and a further 2 years limited warranty. After the 1st year, I had to pay for quite a number of things that would not be classed as wear and tear. Both the dealer and BMW refused to cover the cost.
Personally, I would much prefer to have the longer warranty fixed and written down.