Tiscalli Broadband

  ivesy 18:47 15 Mar 2004

Does anyone have a contact number or email address for Tiscalli? My parents have Tiscalli broadband but are having trouble getting connected they get to the bit when it says "checking password" then it says could not establish a contact. If you perserve (sometimes upto 15-20 atempts) you do get through but I think it's wrong that they are paying for this service each month and are having this much hassle!

  Forum Editor 19:01 15 Mar 2004

It sounds as if there's a time-out operating, and only Tiscali can resolve it.

0870 744 2922 is the broadband helpline, and it's open from 8:00am to midnight - Monday to Friday.

  [email protected] 19:06 15 Mar 2004

Hi ivesy

tele support 0870442922 if you can get an answer

email click here or click here
dont expect an instant reply

or Tiscali Customer Service
PO Box 7206,
Kiln Farm
MK14 6XG
which may be faster best of luck

  ivesy 19:35 15 Mar 2004

Thanks very much I'll give it a go!

  busman 17:30 16 Mar 2004

Same trouble here. It takes at least 10 attempts
to get connected. Shoddy service if you ask me.

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