time computers shoddy 4 the money

  mjshearing 03:56 15 Jan 2004

i brought a pc from time two days later it failed i had a pickup date and waited noone came i had a pick up date waited but no one came i rang and finally someone got another courier of went the pc 2 weeks later i rang 2 c if the pc was going 2 come back to me no sign of it set the chap not been booked in i was panic striken then on the saturday it turned up now the motherboard was replaced so apparantley the reload disk wont work untill the bios lock is activated

  Stuartli 08:54 15 Jan 2004

You probably bought it because it was cheaper than elsewhere - you get what you pay for in the long run.

You can now buy microwaves, for instance, from £29.99 upwards. These are definitely not built to last and, if they go faulty, the only thing you can do is take it to the local tip as it will be dearer to repair than get a new one.

  Al94 09:14 15 Jan 2004

I'm sure he paid more than £29.99 for his P C and you would expect one at any price to work more than 2 days! I have bought many "cheap" electronic items over the years and have been surprised at the reliability whereas more costly "top brand" names have proved troublesome. I know this is a generalisation but "dearest isn't necessarily best"

Good luck with getting PC properly sorted mjshearing, persevere with Time. PS If posting on this forum it would be better if you avoided "text" type format.

  Forum Editor 10:08 15 Jan 2004

no matter what you paid, and if you still aren't happy with the way the machine works you should tell Time about it.

You don't say when you bought this machine, but under the terms of the sale of goods act you may reject the computer if it isn't fit for its purpose. It may be worth phoning Time and reminding them that you are reserving the right to do that. Do not accept a machine that is not functioning exactly as it should from new.

  Al94 11:25 15 Jan 2004

as we don't know what mjshearing paid for his PC or the spec, and as it could have cost up to £1,400 or so, your responses are inappropriate and it is the FE who is absolutely correct.

  Al94 11:38 15 Jan 2004

That may or may not be the case, but mjshearing has rights as a consumer never the less. We have all seen negative posts on Dell, Mesh to name only two, hardly cheap computers so unhelpful unconstructive posts remain inappropriate.

  thisisnighthawk 11:45 15 Jan 2004

you are correct, he does have rights, and i hope he gets it sorted...but if someone sat down in front of their PC and did a study of what is on the market in the way of PC's, how many would come back and say Time was the best you can get for a set number of pound notes...

  wee eddie 13:05 15 Jan 2004

Time have a high reputation for good value Starter Packs, which are relatively inexpensive.

This should not excuse them for failing to provide a product that is fit for the purpose for which it was sold, nor does it excuse them from providing an adequate service when sorting out any problems that may occur.

However, while I would expect the repair to be complete and correct, I would probably be optimistic in expecting this service to be swift at the price point at which they work.

  MichelleC 13:32 15 Jan 2004

Time are one of the few brave enough to have a presence here at PCA. If you email politely I'm sure they'll sort out any probs [email protected]

BTW I'm writing this on a 4 - 5 year old Time (with a few modifications), still going strong with it's original Fujitsu hd.

  Stuartli 14:08 15 Jan 2004

...and center should be centre and of should be off...:-)

Re Time. My first full system, bought in 1996, was a Pentium 100MHz based Time outfit complete with 1MB of graphics pinched from the either 8 or 16MB of RAM, 14.4kbps modem (top speed then), a 14in Hitachi monitor whose display I never managed to get to fill the screen and a pile of (mostly useless) software.

It was a sale offer at, believe it or not, £1,303, but was regarded as quite a good system at that time.

Of course it's long bitten the dust even though some upgrading was done but, in contrast, the Canon BJC600e printer I bought to go with it cost £364 including VAT at Makro; it still sits on top of my midi-tower churning out my printing as silently and efficiently as the day I bought it.

The four inkjet cartridges it uses, black, magenta, cyan and yellow, cost just under £2 each nett; a double capacity black cartridge is about £2.35.

In fact, until CPC in Preston stopped selling JR compatible cartridges and switched to JetTec, the cost was half of those prices as there were TWO cartridges in each pack...:-(

The Canon BJC600e seems to me to be a clear case of built-in quality proving cheaper in the long run and exactly the reason why I buy Volkswagens and my mate the Mercedes S Class....:-)

  Al94 14:24 15 Jan 2004

Would you take a bad price for the printer?!! Like the sound of the running costs!

I have a friend who specialises in BMW and Mercedes servicing and repairs. He insists that both manufacturers are now playing on their good reputation and putting in many cheap inferior quality parts which are causing reliability problems. Apparently the new 7 series is a case in point. When my VW Passat broke down on the M6 last year I asked the recovery driver what in his experience were the most recovered cars - answer - BMW! I found my VW troublesome, must have had at least four major faults in first two years so it went! Not helped by inneficiency of local main dealer. Wouldn't buy again. It's all down to personal experience isn't it? My comment about dearest being most reliable not necessarily true stands.

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