.... The TechGuys are owned by DSGi and operate separately from PC World. The TechGuys are the service side of the business and they will install or fix just about any IT product whether you are a business or regular consumer. If an IT product purchased from a DSGi store is repaired under warranty, chances are it will be The TechGuys that fix it (barring instances when manufacturers repair the item). They also sell a range of services from upgrades, data back-up, and much more. If you guys have any questions at all about them, I'll find the answer for you.