I've found the servicw appalling, as its simply impossible to get through on the phone generally. But i have rarely needed to contact them, and they are definitely the best for me price wise.
few connection probelems - email goes down for a couple days every now and then, and occassionally at these times internet speed and connection suffers more, but as i say it happens rarely and doesnt last long.
I have been with them for Phone usage since Onetel was taken over by them, nothing much changed except I had yet another offer of FREE BROADBAND through the post this week, on checking the website I find its still not available in our area, so all is not what it seems, in these cases they charge pretty well the same as any other Broadband supplier.
Cannot comment on other aspects of the service, sorry ...
Before switching to them look here click here In terms of cost there are several other ISPs offering similar service for similar price, and rememeber there's no such thing as a free lunch. My experience would certainly not incline me to rcommend them. And their webmail is "powered by" AOL.
Palinka, you say several other BB providers offer a similar deal as Talk Talk.I cannot get the Talk Talk deal as thy are not in my exchange and I have surfed around but cannot find a similar deal. Incidentally, both my daughters are on Talk Talk and very satisfied Gell
Sorry, i should also have mentioned that if you get their talk 3 international plan and phone line rental with them too, that gives you their best broadband offer.
you pay 20.99 per month, free calls to other TT customers for 3 hours per call, and 70 mins per call to people not with TT. these charges apply all day every day, they are not just for evenings and weekends. monthly i tend to go no higher than 25£, and thats for bb and phone.
As i said above, support via phone is awful more often than not imho, but at these prices with 8 mg bb, i dont care, frankly, as the problems are always short lived.
im sure your opinion will depend on your current phone/net expenditure and how vital your connection and good customer services is to you tho.