I have just been advised that my TalkTalk (ex Tiscali) Broadband/phone fee goes up on 15 February from £17.61 to £22.48. And they are now putting a 40Gb cap where there was none before (although their letter does not mention this). Increase the price and reduce the service seems to be the key to increased profits for Carphone Warehouse. Tough on us ex-Tiscali customers.
Considering that the letter mentions that they (Talk Talk) have invested millions in their broadband network ( I haven't noticed it yet) and that it covers 21 million homes, then on a monthly basis of an average £4.00 increase per home, then thats a very good return, for a recent takeover. Or have I got the facts wrong?.
Methinks that this is not the last we will hear of this!.
I spoke to TT cust. services this morning and they assured me that my free weekend international calls still apply because I haven't been conned into giving up my old package. The up to 8Mb speed is rubbish - I can get a max of 512Kb regardless of supplier as that's all the exchange will do. So I'm paying £2 a month extra for nothing - I'll probably change ISP