It's not reasonable for a laptop only to have a life of 14 months. I would contact Sony again but reading through the whatlaptop forum, they don't appear to be easy to deal with. Have you asked Dixons if they can do anything even if out of warranty?
OnePlus 5T review: Hands-on
Illustrator Andrés Lozano on his improv line work, brazen use of colours & hand sketching
iPhone X review
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