Just after some advice regarding my faulty blu ray player.
Over the last four months,the blu ray player has been acting up when playing DVD's & Blu Ray discs.
The discs are not faulty,they play fine on other equipment,and have worked fine prior .
The discs are clean,the firmware is fully updated,and I have tried resetting to factory presets.
The fault is very intermittent .
The shop will be returning it back to SONY for testing.
If they can not fault the player(there is a noticeable fault at times),what rights to I have ?
The 1 year guarantee expires on the 20th of this month,but I have an extended 5 year guarantee from the supplier .