If anyone is thinking of having sky installed make sure you are prepared for a long wait to get the phone line connected. My son ordered it not me. The engineer installed the sky box etc on Monday 23rd but we had to chase and chase sky to give a date (an hour or so on hold) for the phone line connection, we were given 10th March, so 2 weeks with no phone line, good old sky some say others I have spoken too tell the truth. I'll stick with Virgin and a free upgrade from 2 meg to 10 in May and excellent customer service.
Same here. The guy who installed my sky box fitted a splitter to my phone line, ran the 'phone cable to the sky box, plugged it in - and left. 20 minutes in all and certainly no 'phone disconnection or loss
I should have explained that the order for SKY was placed on the 17 Feb and the phone line has no number allocated to it as the previous occupants didn't use a land line. I contacted BT and they can have a line hooked up in TWO days so why cant SKY