Its now over a week since I`ve tried to contact Sky about my Broadband connection.My initial application was 21st August and Sky were so quick to act I thought this could be a good move.
I managed to speak to technical support once but were still unable to tell me when I might get my activation.
First date was 31st August then 13th September.
If you use their 0870 numbers you are just left on hold listening to music. If you are lucky you get a message telling you how long you are expected to wait in the queue, often up to 50 minutes.Even if you speak to someone they either give you another number to call and wait in yet another (or the same)queue. I asked to be put straight through but that line left me on hold for another 40 minutes.I still haven`t spoken to anyone in the activation dept.
I still have not had a reply from my letter, in fact I can`t talk to anyone who can help.I can`t even x
cancel if I want.