Hi, I ordered someting from TotalPDA on Sat 2nd July. I cancelled the order later that moring by replying to the cofimration e-mail (wich they said to do) and by contecating them via thier web site. However, on Mon 4th they swiped the money out of my account. I cannot seem to scure the return of my money. (see earlier thread about them asking for my CC details via unsecured e-mail) They have now stopped responding to my e-mails Any adivice?
I've just got back from my hols so havnt had time to chase this up. The money is still not in my account but have had an e-mail asking me for me card details yet again. Will keep posting as to how this progresses.
I will give them a phone tomorrow and remind them of the thirty day rule. I think one of the main problems might be that it is for a relatively small ammount so is under the £100 limit to involve the CC company. Will post as to how I get on.