Scheidegger A+ & N+ Certification

  Sibbo 23:52 01 Sep 2005

Some months back I signed up to the A+ & N+ courses run by Scheidegger Training. The representative who came around to see my wife and I to discuss it, led us to believe that employers were crying out for people with these qualifications, and that it would lead me onto a new career. The course has cost me £2000 (interest free loan) in advance which I can ill afoard to lose, being a man with two small children, a wife who doesn't work and a mortgage. To read the comments from another post in the PCA forums which have been endorsed by the Forum Editor that say this qualification is virtually worthless have left me totally gutted. Can I do anything about it?

  Forum Editor 00:10 02 Sep 2005

If someone says to you:-

"Employers are crying out for people with this qualification, and look, we've said as much in our leaflet" You would be on stronger ground. On the one hand we need to consider whether that comment is true - are employers really crying out for such qualifications? - and on the other hand we have your word for it (which I have no reason to doubt) that this representative really did say that.

If you can demonstrate that:-

1. Employers are not crying out.

2. That you relied on the representative's comment when making the purchase.

You have a valid case for a misrepresentation action - the representative could be said to have misrepresented the value of the qualifications in an attempt to induce you to purchase. It's illegal to do that, and you would have the proverbial open and shut case.

The problem, of course, is in proving that employers don't cry out for these qualifications - it's one thing for me to say that they don't, and for others to share that view, but we're merely expressing opinions. You need facts, and the only way you'll get those is to contact some employers and ask the obvious question - are they crying out for people with those qualifications. Get a few of them to say they're not, and you have a case.

Scheidegger allude to IT jobs on their website - "If you would like to know how to become a computer network specialist and to earn £25k(+) per year, fill in the contact form to discover more about the job opportunities and career options." but as far as I can see they make no unsubstantiated claims - they simply refer to the N+ as being "the industry's examination of choice for computer network engineers". Undoubtedly there will be IT directors who say that's correct, and there'll be those who say it isn't - and that's the problem.

My own view is that qualifications are useful, but they are not in themselves the golden key to well-paid jobs that some training companies imply.

  Sibbo 02:20 02 Sep 2005

So really I appear to have wasted £2000 and cannot really do anything about it?

  spuds 11:29 02 Sep 2005

All may not be as it seems, and I would suggest that you have a word with your local trading standards department. They may have connections with other trading standards who have possibly undertaken an investigation on these type of training courses, and they can offer further advice to future actions.

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