scanner probs

  damnthispc 02:58 15 Sep 2006

i have a HP scanjet 2100c running on an XP sp2 machine. recently I had to replace the hard drive but since reinstalling all the software I can't get the software to recognise the scanner. I can live with this as I can scan images using the interface in paint shop pro 10.3 without any problems, so it isn't a communication problem. It's only when I try to OCR a document that I come up against the message telling me the scanner is not connected. HP's FAQ don't give me the answer and the lack of e-mail support is annoying, they only offer premium line phone support.
Any one else come up against this or similar.

  damnthispc 03:00 15 Sep 2006

sorry, due to the tiredness of my brain i've posted in the wrong forum, I've moved it to helproom

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