We hear an awfull lot on this site about companies that seem to offer poor customer service. The problem is that it seems to be the same companies time and again. This has led to many people posting that these companies should be avoided at all cost but without posting an alternative. Wouldn't it be a good idea if there was a list of companies that members of this site could recommend, without hesitation, to others. Companies that offer excellent customer service and/or returns policy for faulty goods would make the list. Two companies that I would recommend are Crucial.co.uk and Staples. A company that wouldn't make the list would be DSG ltd (PC World, Dixons, etc.) as they seem to be unaware of the concept of customer service. Any thoughts ? Tony P.S. Maybe if five people or more agree on any entry it should be added but if the same number disagree it should be removed.
I,m going a bit off the track here , but I was in safeways supermarket today and looking on a shelf when a voice said excuse me please,then pushed past me to fill the shelf I was perrousing. A bit miffed ,I said,"never push a cutermer out off the way mate." But I wonder how many companys get a bad name through one careless employee.