Real Player. Cancelling my account

  Tycho 20:45 21 Apr 2005

A week ago I downaloaded a copy of RealPlayer 10.5. It was a 14 day free approval. I have found that it does not work for me and I now want to cancel.

The problem is how to get in touch with them to cancel. You can't cancel on line because there are no links for that. YOu are asked to phown a number in the US for heavens' sake! The number is listed as 1-866-715-5911 but I don't know what extra internation codes I should be using becasue everythting that I try fails. I have tried prefixing the number with 01, 011 but neither works.

Any advice would be gratefully received.


  Mikè 22:37 21 Apr 2005

Have you tried the "My Account" section of their site?

  g0slp 07:09 22 Apr 2005

Put 00 in front of the number quoted.

In other words, you need to dial

Cheaper to sort it out on line if you can, though...


  Tycho 19:38 22 Apr 2005

Many thanks, Mike. That was the path to take.


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