Today I bought a PC game (Dark Messiah of Might and Magic) at PC World for £9.99. Then I found the same game in Toys r Us for £4.99, and bought it again. The staff in Toys assured me that I would be able to get a refund off them if PC World refused to refund me for whatver reason.
So, will PC World refund me or not?
I'm going to take both sealed copies of the game along with me, btw.
if you go in with the game still sealed and the receipt then you should have no problem . if you want the price match then go through their method as follows click here but be reasonable and not adamant
No retailer has to give a refund on something just because you don't want it anymore for whatever reason.
They don't even have to refund you if an item is faulty, they merely have to repair or replace the item.
I know from many years working in shops that arrogant or ignorant customers rarely get what they want, so threatening a company the size of DSGi with the removal of your custom will cut little ice.
On the other hand, if you take both games in with copies of your receipt and perhaps explain that you found a copy of the game cheaper elsewhere they may invoke their price promise & refund the difference, then you can take the surplus game back to Toys R Us, nowhere in the sale of goods act does it state that a retailer has to make your life easy...