Problems contacting pipex

  astra46 19:42 01 Feb 2003

I have been trying to ring pipex as i am considering broadband. They are constantly engaged on 0870 600 4454.

Has anyone else been having problems speaking to someone by telephone?

  Stuartli 20:18 01 Feb 2003

Pipex support is normally first class. Why not try e-mailing them from its website or seeing if what you require is already posted there?

click here

  TOPCAT® 21:26 01 Feb 2003

The support office is open at the following times:

Monday - Friday: 09:00 - 20:00
Saturday: 09:00 - 18:00

  leo49 21:37 01 Feb 2003

Broadband telephone support has in the past been diabolical. They have improved a little recently but their current offer is so attractive I imagine they are again being overwhelmed.

However, the good news is the service is excellent and you shouldn't need to contact them once connected.

Regards leo49

  Dannyb 21:02 02 Feb 2003

Yes, I've had the same problem. See my thread "Unable to Communicate with Pipex"

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