Praise for Freecom

  Demora 08:38 06 Feb 2007
Locked

Hi.

Just thought I'd put in a word for Freecom here.

Having lost a small adaptor for my DVB-T USB TV stick antenna Connection. I rang the UK number on there website last Thursday. I was told to email support with my problem and they would send me a replacement.

They did send one and a spare. No questions asked and cost to me. Nothing.

Well done Freecom.

BTW same thing is £1.95 at Maplins

D

  spuds 11:28 06 Feb 2007

Still goes to show that there are company's out there who believe in straight forward no quibble customer service. Well worthy of praise.

  Totally-braindead 11:35 06 Feb 2007

A very welcome change from some companies and good service.

  Demora 12:08 06 Feb 2007

True. The man I spoke to was very friendly and helpful. His words were. 'Just email the support link and they'll send you a new one' I got a reply from them telling me they had sent the adaptor.

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