Bearing in mind the number of non-computer related questions put on these Forums, I think this particular Forum should not have the word Tech in its' title!! But that is just a thought.
My question, not computer related, is does anyone know how long Banks, Building Societies etc are obliged to hold/retain customers account details, (which I think is 6 Years) and what actually happens to these details after the six year point - would it be possible to recover/find out such details even after the six year point if the details had been destroyed/deleted - having in-mind that items on computers are not actually deleted in the normal run-of-things.
I am asking on behalf of a friend who has been told by the Bank that they no longer hold certain details relating to PPI claim, and as a result are only suggesting a very much smaller sum than was actually anticipated.
Personally I would not take much notice what the bank states, and really more on what the Ombudsman or Martin Lewis as to say or recommends.
I have just had half an hour with my banks Asian customer services wanting to report a possible website breach, and I have come to the opinion "I just cannot get any sense out of them". Letter to the CEO en-route.