Pixmania delivery times :-(

  Charence 12:55 23 Sep 2005
Locked

I placed an order before noon on the 21st September for an item which was in stock from Pixmania and also opted for the 24-48hr DHL delivery option which cost £9.60; my product still hasn't arrived and the Pixmania order tracking says that the item hasn't been dispatched yet!

Charence

  spuds 16:34 23 Sep 2005

Have you been in touch with Pixmania and asked them why they haven't despatched it!

  Kate B 18:25 23 Sep 2005

Did you fax/email them an image of your credit card? I was in the same boat a while back and was fuming about non-delivery and when I chased them I was told to send an image of my card. I declined and cancelled the order - I'd already paid by secure server. I hate Pixmania.

  Charence 20:32 23 Sep 2005

I'll contact them and see what they say. I haven't sent them an image of my credit card yet, the card details were verified online and I don't think they asked for them at the checkout. Hopefully I'll receive my item soon.

  hzhzhz 21:34 23 Sep 2005

I bought a camera from them and it took a day or so longer than expected but it did arrive. Personally I would use this company again

  Stuartli 00:03 24 Sep 2005

Why not buy in the UK - it can work out a lot cheaper than companies such as Pixmania or Nomatica?

I'm still waiting for a Sony camcorder despatched by Nomatica in November 2003 to be delivered...:-)

Fortunately it was ordered using a credit card.

  Stuartli 00:05 24 Sep 2005

The equivalent camcorder proved to be nearly £200 cheaper including delivery from LetsGoDigital.co.uk once the credit card company had refunded the original purchase price and delivery cost.

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