'The failure of a key network component earlier this morning has resulted in loss of connectivity to many PIPEX servers.
Although not all email servers are affected by this connectivity loss it is likely that most users will not be able to send or receive email at present.
The servers themselves are unaffected, but no connections to the servers are currently possible. Engineers with replacement hardware are en-route to the colocation facility. We would hope to have service restored early this afternoon at the latest, earlier if possible.
Our sincere apologies for those inconvenienced by this problem.'