Ummm been on Freeserve Broadband (ADSL) since last may...Been using this computer with a VIA KT333 chipset since November and no problems.
I'm using the Speedtouch USB as far as i am aware no real deifference to the 330 are apart from colour and style.
The problem also happend with the Speedtouch USB and again was with the VIA Chipset.
The problem you are talking about is related to the KT266 Chipset. If i'm not mistake you have to update the moden drivers to solve this problem. Update to Driver Version 1.6 although 2.01 is now available.
Forum members have had this problem if you search the forums.
BUT i agree that PIPEX should inform people a problem does exsist. If i'm not mistaken BT do inform people of this problem.