Rottenfrog 12:52 18 May 2007

I was wondering if there is anyone out there that has purchased one of these machines and have experienced numerous problems with it.

I've only had the machine little over 6 months resulting in 3 technician call outs, at least a dozen calls to the support line. 3 promises of ringbacks that never happen and a manager that is 'away this week' every time I call.

  TopCat® 17:28 18 May 2007

are experiencing so it could be a compatibility thing. This search came up with a few that may point you in the right direction: click here for external hard drive and USB problems and click here for the full list.

If it is the machine itself at fault, then I would certainly ask for a replacement now under it's warranty terms, if this is possible. TC.

  mike99999 11:49 25 May 2007

It could be a software issue...if you have Vista there's lots of driver nightmares!

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