Thank you for your email. I am sorry to hear of the problems you have experienced in upgrading your subscription to the DVD version of PC Advisor. Of course I will arrange for the DVDs that you have been missed to be sent out to you as a matter of priority. If you send me a private response with your contact details, I will ensure they are dispatched.
Could you please let me know where you sent your request to so that I can investigate the lack of response further.